299beta (https://299beta.click) is a trusted online betting and gaming platform in Bangladesh. We believe your personal data belongs to you. This Privacy Policy explains how 299beta collects, stores, and uses your information.
By using the 299beta website or mobile app, you are considered to have accepted this Privacy Policy. Please read it carefully before registering.
Our Privacy Policy may be updated from time to time. For any significant changes, we will notify you via email or in-app notification. The date of the latest update is always shown at the top of this page.
Our Commitment: Your personal data is never sold to third parties. It is used solely to improve your experience and maintain the security of the platform.
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2. What Information We Collect
299beta collects various types of data, which can be grouped into two categories — information you provide directly, and information collected automatically while you use the platform.
| Type of Information |
Description |
Why It's Needed |
| Identity Information |
Name, date of birth, NID number |
Identity Verification & Legal Obligations |
| Contact Information |
Mobile number, email, address |
Account Notifications & Support |
| Financial Information |
Mobile Pay/Nagad number, transaction history |
Payment Processing & Fraud Prevention |
| Gaming Data |
Bet history, game activity, bonus usage |
Service Improvement & Responsible Betting |
| Device Information |
IP address, browser type, device model |
Security & Fraud Detection |
| Cookies Data |
Browsing habits, preference settings |
User Experience Improvement |
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3. How We Collect Information
299beta collects information through several methods. Each approach is fully transparent and based on your consent.
- Registration Form: Information you provide when opening an account is retained on record.
- KYC Verification: Data collected from documents uploaded for identity verification.
- Payment Processing: Data received from payment gateways during deposits and withdrawals.
- Automatic Collection: Through cookies and log files while you browse the website.
- Customer Support: Any chat or email logs from your interactions with support are stored on record.
- Third Parties: Verification data received from fraud prevention services (only when required).
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4. How Your Data Is Used
299beta uses your data only for specific, limited purposes. We never process information unnecessarily. The main reasons are outlined below:
- Creating and managing your account and verifying your identity.
- Processing deposits, withdrawals, and other financial transactions.
- Providing bonuses, promotions, and VIP benefits.
- Detecting and preventing fraud, money laundering, and other unlawful activity.
- Complying with legal obligations and responding to queries from regulatory authorities.
- Improving platform services and developing new features.
- Monitoring gaming behavior to promote responsible betting.
- Delivering a personalized experience tailored to your preferences.
To be clear: 299beta does not show you irrelevant ads using your data, does not share your information with third-party advertisers, and does not sell your data for profiling purposes.
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5. Who Your Data Is Shared With
299beta may share your data with specific parties in limited circumstances and under strict controls. The possible cases are outlined below:
- Payment Providers: Mobile Pay, Nagad, Rocket — only the data necessary to process your transaction.
- Identity Verification Services: Trusted third parties assisting with the KYC process.
- Law Enforcement: In response to a lawful legal directive or court order.
- Regulatory Authority: For mandatory reporting required by licensing authorities.
- Technology Service Providers: Hosting and cloud services — covered under strict confidentiality agreements.
Before sharing data with any third party, we verify their privacy and security standards. They may only use your data for the specified purpose, and are contractually prohibited from reselling or misusing it.
The 299beta website and app use cookies — small text files stored on your device that help improve your browsing experience.
- Essential Cookies: Maintaining login sessions and security verification — the site cannot function without these.
- Performance Cookies: Analytics to understand which parts of the site are used most.
- Functional Cookies: To remember your language preference and layout settings.
You can manage cookies through your browser settings. Keep in mind that disabling certain cookies may limit some site functionality. We respect every user's right to turn off non-essential cookies.
299beta uses industry-standard technology to protect your data. Our security infrastructure is under continuous monitoring.
- TLS/SSL Encryption: All data transmitted between your browser and our servers is 256-bit encrypted.
- Two-Factor Authentication (2FA): Option to add an extra layer of security to your login.
- Regular Security Audits: Regular system audits conducted by third-party security experts.
- Data Masking: Sensitive portions of stored data are masked.
- Access Control: Only authorized personnel can access specific data.
- Firewall & DDoS Protection: Advanced technology to guard against cyberattacks.
That said, please remember — no method of transmission over the internet is 100% secure. Keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi.
As a 299beta user, you have several rights over your personal data. We fully respect and uphold each of those rights.
- Right to Access: You can request to see what personal data we hold about you.
- Right to Rectification: You can request that any incorrect or outdated information be updated.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: You may request that your data not be used for certain purposes.
- Right to Portability: A request to receive your data in a structured, portable format.
- Right to Object: You may object to certain types of data processing.
To exercise these rights support@299beta.click Reach us by email. We typically respond within 7 business days. Please note that certain data may not be erasable due to legal obligations.
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9. Data Retention Policy
299beta does not retain data longer than necessary. A separate retention period is defined for each type of information.
- Account Information: For the duration of the active account and 5 years after closure (as required by law).
- Transaction Records: 5 years (in accordance with financial regulatory requirements).
- KYC Documents: 5 years after account closure.
- Customer Service Logs: 2 years.
- Website Logs: 90 days.
- Marketing Preferences: Until you opt out.
After the retention period, data is securely deleted or anonymized. Archived data is not used in day-to-day operations.
299beta services are strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that an underage user has created an account, we will immediately close it and delete the associated data.
If you become aware that a minor is using 299beta, please contact support@299beta.clickto let us know. We'll take action promptly.
299beta may update this Privacy Policy from time to time. Users will be notified in advance of any significant changes via email or in-app notification.
Minor changes (such as language refinements or spelling corrections) may take effect immediately. You can always check the last updated date at the top of the page to see when changes were made.